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FAQ

Home FAQ
  • Q: What can I do if I don't understand the technical specifications?
    A: 
    Scan the product QR code to access a 3D model and installation tutorial, or contact a dedicated engineer for a one-on-one consultation.
  • Q: Are repair parts for cross-border orders arriving slowly?
    A: 
    We have a global warehousing network, with standard parts arriving within 3 days and special parts expedited by air. Emergency spare parts are available for delays.
  • Q: Is rust on the nut surface normal?
    A: 
    The product uses Dacromet rust prevention. Minor rust does not affect functionality. In severe cases, warranty replacement is available (within one year).
  • Q: The adapter threads don't match the original vehicle's?
    A: 
    Please check the model year. We offer a free model matching service, confirming and shipping the correct parts within 24 hours.
  • Q: What should I do if the wheel hub bolts become loose after installation?
    A: 
    We recommend re-tightening them using a torque wrench to the standard value (e.g., 120-140 Nm) and checking them regularly (every 5,000 kilometers). We provide installation video guidance.